Support
Draft, not yet in effect. The details in brackets are filled in before Zoku launches.
Signing in
Zoku has no passwords. Type your email and tap Send code, and Zoku emails you a 6-digit code. Enter it and you're in. The same steps create an account the first time.
The code didn't arrive
- Check your spam or junk folder for an email from Zoku.
- Make sure the email address is spelled right.
- Wait a minute, then tap Send a new code. Only the newest code works.
A box asked me to tap it
That's the person check, which stops scripts from creating accounts. Tap the box and carry on. If it doesn't load, check your connection and try again.
Deleting your account
In the app, go to Settings, then Delete account, and type your username to confirm. Everything you've put into Zoku is deleted at once, for good. Signing out, on the other hand, keeps everything saved to your account.
Contact
For anything else, or to report a problem, email [CONTACT EMAIL].